Terms of Service
Effective Date: July 2025
Welcome to Kecia & Co. By accessing or purchasing from this website, you agree to the following terms and conditions. Please read them carefully before using our services.
1. Overview
This website is operated by Kecia & Co. Throughout the site, the terms “we”, “us”, and “our” refer to Kecia & Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
These terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree to all the terms and conditions, you may not access the website or use any services.
2. Products & Handmade Nature
All of our products are handmade with care. Due to the handmade nature, slight variations in color, texture, or size may occur and are part of the uniqueness of each item.
We make every effort to display items accurately, but we cannot guarantee that your device’s display reflects exact product colors or textures.
3. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud. If your order is cancelled, we will notify you and issue a full refund.
4. Pricing & Payment
All prices are listed in Canadian dollars (CAD) unless otherwise stated. We reserve the right to change pricing at any time without prior notice.
Payment is due at checkout. We accept secure payments via major credit cards and other payment gateways offered at checkout. All transactions are subject to verification and authorization before processing.
5. Shipping
We ship within Canada and the United States. Shipping rates and estimated delivery times are provided at checkout. Please refer to our [Shipping Policy] for full details.
Once an order has been shipped, we are not responsible for delivery delays, customs duties, or lost packages. Please ensure your shipping address is correct at the time of purchase.
6. Returns & Exchanges
Please refer to our [Return & Exchange Policy] for details on how to return or exchange items.
Custom or personalized orders are final sale and not eligible for return.
7. Intellectual Property
All content on this website—including images, logos, product descriptions, and branding—is the property of Kecia & Co.and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
We do not guarantee that our services will be uninterrupted, timely, or error-free. Our liability is limited to the purchase price of the item you ordered.
To the fullest extent permitted by law, Kecia & Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
9. Governing Law
These Terms of Service are governed by the laws of the Province of Ontario, Canada.
10. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. The latest version will always be posted on this page. It is your responsibility to check for updates periodically.
Contact
For questions regarding these Terms of Service, please contact us at:
📧 keciaandco@gmail.com
📍 Ontario, Canada