Privacy

Effective Date: July 2025

At Kecia & Co., your privacy is important to us. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device.

Additionally, when you make a purchase or attempt to do so, we collect information you provide, including:

  • Name

  • Billing and shipping address

  • Payment details (through secure third-party payment processors)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

2. How We Use Your Information

We use the information collected to:

  • Fulfill your orders, including processing payments, shipping, and providing invoices or order confirmations

  • Communicate with you

  • Screen orders for fraud or risk

  • Provide you with information or promotions related to our products or store (if you opt in)

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party services to help us operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment gateways (e.g., Shopify Payments, PayPal)

  • Shipping providers (e.g., Canada Post, USPS)

These third parties only access information necessary to perform their services and are required to protect your data.

We may also share your information to comply with laws and regulations, respond to lawful requests, or protect our rights.

4. Cookies

We use cookies to improve your browsing experience, understand how you use our site, and personalize content. You can adjust your browser settings to refuse or alert you when cookies are being used.

5. Your Rights

If you are a resident of Canada or the United States, you have the right to access the personal information we hold about you, request corrections, or ask that your data be deleted (where legally permitted).

To make a request, contact us at: keciaandco@gmail.com

6. Data Retention

We retain your Order Information for our records unless and until you request us to delete it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies if you visit those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The most current version will always be available on our site.

9. Contact Us

For more information about our privacy practices, questions, or to make a complaint, please contact us by email at:
📧 keciaandco@gmail.com
📍 Ontario, Canada